Frequently Asked Questions
Everything you need to know about our eco-friendly rolls.
What makes your toilet paper eco-friendly?
Our products are made from 100% recycled paper or forest-friendly bamboo, meaning no trees are cut down to make our rolls. We also use plastic-free packaging and donate 50% of our profits to help build toilets for those in need.
How long does shipping take within the USA?
Standard shipping typically takes 2-7 business days depending on your location. We ship from multiple warehouses across the country to get your rolls to your door as quickly as possible.
Can I set up a subscription for regular deliveries?
Yes! You can choose your preferred delivery frequency and save on every order. You have full control to skip, pause, or cancel your subscription at any time through your account dashboard.
Is your toilet paper safe for septic tanks?
Absolutely. Both our recycled and bamboo toilet paper are biodegradable and designed to dissolve quickly, making them safe for standard septic systems and plumbing.
What is your return policy?
We want you to love your rolls. If you are not satisfied with your purchase, contact us within 30 days of delivery and we will help arrange a return or refund for any unopened boxes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Shop Pay, Google Pay, and Apple Pay.